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trouble getting tethering to work

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I have a MAC, the new Lightroom 5 and the Canon 5D Mark lll. Instructions for tethering seemed straightforward but I can't seem to get it to work. I'm all plugged  in with the USB cord ( also plugins enabled) and lightroom sees the camera but I can't shoot. It says busy in the camera and the shutter won't depress. I have tried waiting but how long should I have to wait?

 

would be grateful for any ideas. I am new to lightroom and to tethering so don't have a lot of ideas myself for solving the problem.

 

thanks


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